Development


Keep People Inspired 2
Business is all about measurement. Peter Drucker’s quote – “What gets measured gets managed” is never more true than in today’s tough economic climate. The use of Key Performance Indicators (KPIs) are at the heart of most high performing businesses. However, there is often one important KPI missing,  and that is [...]

THE Key Performance Indicator – Keep People Inspired


Bullying 2
A very wise lady, the late Blanche Eldon, told me something when I was about 15 years old, that has stayed with me ever since. I was in my first management role – a Patrol Leader in a local Boy Scout Troop. We were mid-way through our ten-day summer camp and one of [...]

Feedback: A teaspoonful of criticism, and a bucketful of praise!