Monthly archives: February 2011


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Reading Time: 3 minutesI’ve just got back from a few days away with the family at Center Parcs in Nottinghamshire (UK). We had a great time…and whilst Center Parcs is not everyone’s thing, we love it there – It’s very relaxing and there’s something to do for most people with most budgets. I’ve [...]

Customer Service ~ Basil Fawlty or Walt Disney


Reading Time: 2 minutesI’ve had the pleasure over the last few weeks to come into contact with a number of people who have really inspired me. Some have been inspiring me for a number of years, some I’ve only just met. But what is it that makes someone inspirational? I’ve come up with a [...]

What makes someone inspirational?