Leadership

Posts about Leadership of business, people and thought


Listening for the unsaid! 1
Reading Time: 4 minutes To paraphrase Wikipedia – An “Elephant in the room” has become a management saying meaning an obvious truth that is being ignored or goes unaddressed. It applies to an obvious problem or risk no one wants to discuss and based on the idea that an elephant in a room would [...]

An Elephant in the Room Part 1 – Management Breakthroughs


Listen to your People
Reading Time: 3 minutes For a while now I’ve worked with developing my direct team into being more… More focused, more passionate, delivering more and being more commercially and customer focused. And to a large degree we’ve succeeded. I’m really proud of them and what we’ve achieved so far. But to really succeed and make a step change in our [...]

Stop listening …. and give up!


Mark Conway 1
Reading Time: 5 minutes Thanks to those of you who took the time to complete the recent Top Leadership Challenges poll. The top 3 challenges as voted for by Think Oak! readers are: 1. Creating a high performance culture How leaders believe things should get done is a key driver of culture. Leaders establish [...]

Top Leadership Challenges – The Results



, Tree, Mark Conway, Oak Consult 3
Reading Time: 5 minutes In my experience, over performance in business can’t happen consistently without building powerful relationships. Similarly, if you look at underperformance in your team, you will often find that it is the lack of powerful relationships or broken relationships that are the cause. There is no quick fix….sorry. BUT, if you invest time, honesty, passion and [...]

10 ways for building powerful relationships


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Reading Time: 3 minutes I’m not sure who came up with the phrase – ‘There’s no ‘I’ in team’, and I’m sure it was meant with good intentions – focussing everyone on team work and collective goals and not individual egos. I’ve always used the hugely clever and witty repost whenever anyone has said [...]

There’s no I in Team…but there is an ‘M’ and ...






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Reading Time: 3 minutes I’ve just got back from a few days away with the family at Center Parcs in Nottinghamshire (UK). We had a great time…and whilst Center Parcs is not everyone’s thing, we love it there – It’s very relaxing and there’s something to do for most people with most budgets. I’ve [...]

Customer Service ~ Basil Fawlty or Walt Disney